Meta Ads Payment Issues – What’s Going On and How to Fix It

If you’ve recently tried to add a new payment method or launch a new ad account on Meta (Facebook or Instagram) and ran into payment verification problems, insufficient funds errors, or temporary holds, you’re not alone.

What’s Happening?

Meta has confirmed that there is a global issue affecting the platform’s payment systems. A broken security feature is currently causing widespread disruptions in the ability to:

• Add or verify new payment methods

• Process payments successfully

• Avoid temporary holds or restrictions on new ad accounts
  
  

This issue appears to primarily affect new advertisers or existing advertisers trying to add new payment methods. If you already have a card on file and your ads are running, you likely won’t see any disruption.

Why Is This Happening?

Meta’s internal teams identified that a security layer within their payment system is not functioning as expected. As a result, many advertisers around the world are being flagged incorrectly, which leads to frustrating delays and account errors.

Meta has acknowledged the problem and is actively working on a fix. Their engineering teams have shifted resources to restore full functionality, and we expect a resolution soon.

What Can You Do If You're Affected?

If you're one of our clients renting an agency account and are experiencing issues, please contact us immediately. We’re able to escalate specific cases directly to our Meta representative for quicker resolution.

Need Help Now?

Let us know what issue you’re facing, and we’ll assist you as best as we can. This is a global Meta issue—not something caused by your specific account or setup—and we’re here to support you through it
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Stay Updated

We’ll continue to monitor the situation and provide updates as soon as Meta releases them. In the meantime, feel free to reach out to our team if you need help troubleshooting or escalating the issue.

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If you're searching for answers about Meta payment errors, ad account holds, or verification problems—know that you’re not the only one. Ads with Finesse is committed to keeping our clients and readers informed as Meta works toward a fix.

Need help right away?

Contact: [email protected]